Why a new website design won't fix your branding

So, your company's website looks like it was designed in the dial-up era, and you're thinking, "A facelift is all I need, right?" Not quite. While sprucing up your website might seem like a quick win to revitalising your brand, it's often just putting a fresh coat of paint on a shaky foundation. Website redesign is only part of the be-all and end-all for fixing your branding woes and how looking deeper into your brand's core might be the change you're searching for.

The surface vs the core

Your brand as an iceberg and your website? It's the tip poking out of the water. Sure, it's what people see first, but only a tiny part of the vast ice block underneath. This underwater portion represents your brand's identity: your values, mission, and the unique essence that sets you apart from the competition. If these aren't crystal clear, no amount of website redesign can save you from sinking.

A case of misdiagnosis

Redesigning a website when facing branding issues is like treating a cough without addressing the underlying problems causing it. It might provide temporary relief, but more is needed to solve the problem. Effective branding creates a consistent and cohesive experience across all customer touchpoints. Suppose your brand identity needs to be clarified or updated. In that case, a shiny new website won't align your brand with the hearts and minds of your audience.

The emotional connect

At its heart, branding is about building relationships and emotional connections with your audience. It's the difference between someone saying, "Oh, I've heard of them," and "Yes, I love what they stand for!" A website redesign might catch eyes, but without a strong brand message and identity, it won't capture hearts. It's about telling your story in a way that resonates with your audience, and sometimes, that requires going back to the drawing board of your brand strategy, not just your homepage layout.

The plaster solution

Think of a website redesign as a plaster solution. It might cover the problem for a while but is not a permanent fix. Investing in rebranding, on the other hand, is like surgery. It goes deeper to fix the issues at their core, ensuring your brand looks good and is strong, healthy, and aligned with your values and goals.

Why consider rebranding?

Rebranding isn't just about changing your logo or colour scheme; it's about redefining who you are as a brand and how you communicate that to the world. It's an opportunity to realign your brand with your current business strategy, target audience, and the evolving market landscape. By addressing these foundational elements, you create a brand that looks appealing and stands for something meaningful.

How I can help

The thought of rebranding might feel like a daunting endeavour. That's where I come in. My approach is not just about making things look pretty; it's about uncovering what makes your brand unique and crafting a strategy that reflects this across all aspects of your business, including your website. I'm here to guide you through the process, ensuring your brand's identity is refreshed and revitalised.

While a website redesign can freshen up your brand's online presence, it's important to remember that it's only a tiny piece of the branding puzzle. The solution often lies beneath the surface if you're experiencing issues with your brand's perception, engagement, or loyalty. By focusing on rebranding, you address the root of the problem, setting your brand up for long-term success and meaningful connections with your audience.

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Finding Your Brand's Character